Mistakes Were Made: Greatest Mistake of Them All
1. KEEPING PEOPLE PAST THEIR EXPIRATION DATE. I’m what you call an eternal optimist. My first instinct is to see the best in people and work to bring it out in the open. I’ve sent people to conferences, personally mentored them, invested time and resources into their development only to be disappointed. Dismissing a person is never easy, sometimes it’s inevitable. From experience, I’ve learned that the first person you fire is ALWAYS the most difficult. Before I replace someone, I ask myself: “Does the person really need to be replaced?” A sharper focus can be gained by asking: The right people don’t need to be managed—they just need to be pointed in the right direction. Jim Collins said, “If the person came to tell you that he or she is leaving to pursue an exciting new opportunity, would you feel terribly disappointed or secretly relieved?” If you’d be relieved, it’s time for them to go. Have you ever had to fire someone? How was the experience?









